George Foreman TO2021B 6-Slice Countertop Oven and Rotisserie with Infrared Broil Technology
by George Foreman
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Product Summary
Manufacturer: George ForemanBrand: George Foreman
Model: TO2021B
Color: Metallic
Product features:
- 6-slice countertop oven and rotisserie with infrared broil technology
- Spacious interior can accommodate a 12-inch pizza or 5-pound chicken
- Simple control panel with backlit display; 120-minute timer with stay-on option and signal bell
- Removable crumb and grease tray; dishwasher-safe parts; stay-cool door and side handles
- Measures 14 by 23 by 17 inches; 3-year limited warranty
Kitchen and Housewares Reviews of George Foreman TO2021B 6-Slice Countertop Oven and Rotisserie with Infrared Broil Technology
Customer Review: Poor Quality - George, you let me down...
Summary: 1 Stars
Note: My review on the George Foreman site was rejected for this item, so I am putting here for everyone to see.
On first look the oven, all chrome and computerized seemed very modern and useful. I purchased this to replace my old reliable but aging toaster oven about three months ago.
First Impressions - In retrospect, I should have repackaged the oven when I first opened it and brought it back to the store. The pushbuttons that turn the oven on and start the oven (yes two separate buttons) often get stuck in the channel and you need to pull it out with your fingernail. The oven pan is very flimsy given the cost of the oven and the overall build of the oven.
Once I got used to pushing the buttons without getting them stuck, we started to use the oven and overall were satisfied with the performance until I tried using the rotisserie unit. The screws would not attach to the rotisserie because the thread on the rotisserie got stripped. When I called George, I was told they did not have the parts and that I would be put on a list to get them when they are available. Well three months later, George has not sent me anything yet.
After about three months, the heating elements in the oven no longer function. So now the oven is completely useless. I called George again and was told that as long as its still under warranty, he would send me a new replacement provided I send him the cut electrical cord.
I am now debating whether to give back the unit to the store or give it another try. If I send out the cord, I would have to wait until George gets around to send me a new one. I definitely do not recommend this unit and am disappointed George did not allow me to post my comments on his website.
Update February 26, 2011
OK - to be fair, after I placed this review I received an email from the company hired to do customer support and was shipped a brand new unit. This new unit has been working fine so far (though I have not yet had a chance to use the rotisserie). It appears to me that my first unit was defective as this one's push buttons do not get jammed in the channel. I will let it function for a while before I update the rating but it is looking good so far.
Description of George Foreman TO2021B 6-Slice Countertop Oven and Rotisserie with Infrared Broil Technology
Enjoy the 2-in-1 versatility of a countertop oven and rotisserie that lets you lock in the delicious, natural flavors of food as you knock out the fat. With rotisserie cooking and our special infrared broil technology, food is cooked while retaining its natural juices and flavors, for naturally delicious results that don't need oil or butter. With easy-to-use dial control cooking functions plus a 120-minute countdown timer with signal bell, you can easily set cooking for a variety of healthy meals without a hassle. The spacious interior fits 6 slices of toast, a 12-inch pizza or a 5-pound chicken with ease, while dishwasher-safe accessories make cleanup a snap.Toaster Ovens
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